Printers & Scanners
Why Won’t My Printer Print?
A printer may be turned on but still refuse to print.
What’s happening?
A printer may be turned on but still refuse to print.
The problem may be with paper, ink or toner, the selected printer, the connection, or a stuck print job.
Common causes
- Printer is still starting up
- No paper
- Ink or toner problem
- Printer is offline
- Wrong printer selected
- Stuck print job
- Connection problem
- Printer hardware error
Things you can safely try
- Check the printer's display or lights.
- Give the printer time to finish starting up.
- Make sure paper is loaded correctly.
- Check whether the printer is online.
- Make sure you selected the correct printer.
- Check the print queue for a document that may be stuck.
- Restart the printer.
- If available, print a test page from the printer's settings.
Stop here
If the printer makes unusual mechanical noises, repeatedly jams, or displays a hardware error, stop before taking it apart or making repairs yourself.
Still having trouble?
You don’t have to figure it out alone.
LoTyde Tech Assistance provides friendly, patient technology help for residents throughout Indiana County and surrounding communities.
If you’ve tried the basic troubleshooting steps and still need help, we’re here to help.
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