1. We Review Your Request
We'll look over what you shared so we understand what you need.
Contact
Let's make your technology easier.
Call, text, or email us—or send a request below. If you're ready to schedule, you can book an appointment online too.
How Can We Help?
Whether you have a quick question or need hands-on technology help, choose the option that works best for you.
Get in touch
Call or Text
Service Area
Indiana County and surrounding areas.
Prefer to schedule online?
Choose a convenient appointment time through our booking page.
Choose a convenient appointment time through our booking page.
Request help
Send Us a Message
Tell us what's happening and we'll get back to you.
Ready to schedule?
Book an appointment online.
Choose a convenient time for your LoTyde Tech Assistance appointment.
WHAT HAPPENS NEXT
After You Contact Us
We keep the process simple and straightforward.
2. We Get in Touch
We'll contact you to discuss the problem and determine the best next step.
3. We Help You Move Forward
Whether you need an appointment or simply have a question, we'll help you understand your options.
Response times
Customer Support
LoTyde Tech Assistance strives to respond to all contact and customer support requests — including website support — within the hour.
LoTyde Tech is closed on Sundays and federal holidays. On those days, we still strive to reach out to customer requests within 24 hours.
PRIVACY & DATA
Your Information Matters.
We want you to feel comfortable asking for help.
Passwords & Access
LoTyde Tech only accesses customer accounts or devices when reasonably necessary to provide the requested service. Customers remain responsible for their passwords and access information.
Customers should not provide passwords unless access is necessary for the service.
Data & Backups
Customers are responsible for maintaining current backups unless backup service is separately requested and agreed upon.
Technology service can involve risks including data loss, corruption, hardware or software failure, malware, and operating-system issues. Maintain current backups whenever reasonably possible.