Why Can’t My Computer Find My Printer?
If the computer cannot find a printer, the printer may not be on the same network, may be offline, or may not have been added correctly.
What’s happening?
Your printer may be turned on but still not appear on your computer.
The problem can involve the printer's connection, Wi-Fi network, computer settings, or printer software.
Common causes
- Printer is turned off
- Printer is not connected to Wi-Fi
- Computer and printer are on different networks
- Printer is showing an error
- Computer is looking for the wrong printer
- Temporary connection problem
Things you can safely try
- Make sure the printer is powered on.
- Check the printer's display or lights for an error.
- If it is a wireless printer, make sure it is connected to your Wi-Fi.
- Make sure the computer is connected to the same network as the printer.
- Restart the printer.
- Restart the computer.
- Check your computer's printer settings.
Make sure you are looking for the correct printer and that it isn't showing an error or offline status.
Stop here
Don't download random printer drivers from unfamiliar websites.
If you need software, use the printer manufacturer's official website or app.
Avoid downloading printer software from random third-party sites. Use the manufacturer's official software or built-in operating-system tools.
Still having trouble?
You don’t have to figure it out alone.
LoTyde Tech Assistance provides friendly, patient technology help for residents throughout Indiana County and surrounding communities.
If you’ve tried the basic troubleshooting steps and still need help, we’re here to help.
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