First Hour
$50
Includes up to the first hour of residential technology help.
Simple, upfront pricing
Pricing
Every rate in one place — in-home help, out-of-home device repair, business support, websites, 3D printing, discounts, travel, and the Care Plan. For what each service includes, see Services.
We come to you
In-Home Tech Help
Additional Time
$40/hour
Billed in 30-minute increments ($20 each) after the first hour.
Travel Fees
Based on estimated one-way travel time from Indiana Borough.
- Zone 1 — Up to 20 minutes: Free
- Zone 2 — 20–30 minutes: +$10
- Zone 3 — 30–40 minutes: +$20
- Zone 4 — 40–50 minutes: +$30
- Outside area — Over 50 minutes: Call for a quote
Primary service area is generally about 15 miles, subject to actual travel time. Standard travel fees apply to Care Plan members.
Out-of-home tech repair
Device Service & Repair
Diagnostic
$25
Standard diagnostic. Free with Care Plan.
Repair Labor
$35/hour
Billed in 30-minute increments. Parts and materials billed separately.
Pickup & Return
$10
Flat rate for pickup and return. Free for Care Plan members.
Basic Cleaning
$30
Basic device cleaning service.
Deep Cleaning
$50
More thorough cleaning.
Computer Tune-Up
$60
Routine performance and maintenance.
Performance Tune-Up
$90
Comprehensive performance optimization.
Malware/Virus Cleanup
From $60
Removal and cleanup.
Security Checkup
$40
Review common security settings and protections.
For groups & communities
Organization Services
Organization Tech Help
$199
Up to 2 hours of on-site technology assistance for organizations and community groups.
Scam Awareness Session
$199
1.5-hour educational session. Up to 20 attendees included. Additional attendees (21–30): $10 each. Max 30 people.
Facility Introduction
Free
Complimentary introduction (up to 2 hours) for qualifying facilities.
For local businesses
Business Technology Support
Separate from residential rates. On-site support for small businesses and offices.
On-Site Support
$75
First hour on-site. Additional time $60/hour.
Computer Setup
$75–$150
Per device, depending on complexity.
Printer Setup / Troubleshooting
$50–$100
Setup or troubleshooting for office printers.
Office Networks
Custom
Multi-computer and network projects — call for a quote.
Parts and equipment are billed separately. Travel uses the same zone fees as residential service.
Websites
Website Design & Development
One-time website builds. See the Websites page for full details, process, and why work with LoTyde.
Basic Website
$450–$600
1–3 pages
Simple, professional site for a small business or organization.
Standard Website
$650–$900
4–6 pages
Room for services, business info, contact details, and essential content.
Large Website
$1,000–$1,500
7–10 pages
For organizations with multiple services, programs, or more extensive information.
Advanced / Custom
$1,800+
Custom project with more complex requirements or functionality. Pricing depends on scope.
Includes design and development for the agreed project, the agreed number of pages, mobile-friendly layouts, navigation, standard contact form, basic testing, and final review. The project quote identifies included pages, features, customer-supplied content, and any additional costs. Work outside the original scope requires a separate quote and approval.
Monthly plans
Website Maintenance Plans
Website hosting and an eligible standard domain are included. Additional charges may apply to premium domains. Full plan details and conditions are on the Websites page and in the Website Terms & Conditions.
Basic Maintenance
$99/mo
Hosting, eligible standard domain, standard contact form, routine functionality checks, basic security checks, review for obvious suspicious changes. No content adjustments included.
Maintenance Plus
$149/mo
Everything in Basic, plus one adjustment per month (up to one hour), more thorough file/dependency review, and review of suspicious changes and common issues.
Premium Maintenance
$199/mo
Everything in Plus, plus up to three adjustments per month (capped at three total hours), malware/suspicious-code screening, dependency checks, higher-capacity contact form, deeper health review, and initial Sermon.net integration upon request (where supported) at no extra integration fee.
Complete Website Care
$399/mo
Everything in Premium, plus up to six total hours of adjustment work per month, priority scheduling, monthly health review & summary, help planning improvements, advanced form options, scheduled security screening, and priority investigation support. Initial Sermon.net integration upon request (where supported) included.
Key conditions: Unused adjustments/hours do not roll over. Adjustments cover existing content and structure only. New pages, major redesigns, complex features, major repairs, and substantial migrations are not automatically included. Complete’s six hours are for adjustments only — not unlimited technical support or incident response. See Website Terms for full policy language.
Add-ons
Optional Website Services
Additional standard page
$75–$150
Per page
Content formatting
$60/hr
Content formatting and related work
Additional website work
$60/hr
Billed in 30-minute increments
Existing website onboarding
$199
One-time fee
Sermon.net integration
Included*
*Upon request for Premium & Complete. Quoted separately for other packages.
View full Website services page → Website Terms & Conditions
3D printing
3D Printing Services
Filament / Material
$0.08/g
Material cost by weight.
Printer Time
$1.25/hr
Printer operating time.
Design / Modification
$30/hr
Design or model modification labor.
Finishing & Assembly
$30/hr
Post-processing and assembly.
Minimum Job
$10
Minimum charge per job.
Bulk Discounts
- 1–4 items No discount
- 5–9 items 5% off
- 10–24 items 10% off
- 25–49 items 15% off
- 50+ items Custom quote
Applies to material and printer-time costs only — not design or finishing labor.
Ways to save
Regular Discounts
These discounts are separate from the Care Plan. Fixed-dollar discounts are applied before the veteran percentage discount.
New Customer
$25 Off
Save $25 on your first visit.
Veterans
10% Off
Thank you for your service.
Refer-a-Friend
$20 Off
You get $20 off your next visit, and your friend gets $20 off their first visit.
Monthly membership
Care Plan
Reliable Tech Help. Monthly Peace of Mind.
$99/month
3 hours of service every billing month
3 Included Hours
Toward eligible in-home help, device service, and packages. Separate visits or one longer job when scheduled ahead.
Packages use hours
Basic Refresh 2 hrs · Complete Refresh 3 hrs · Windows Install 2.5 hrs · Virus cleanup 2 hrs min. Parts billed separately.
After Included Hours
$40/hour
Including the first hour after your included time. Billed in 30-minute increments ($20).
Diagnostic
FREE
Diagnostic is free with your Care Plan.
Pickup & Return
FREE
Free for Care Plan members.
Priority Scheduling
Priority scheduling is subject to availability. A specific date or time is not guaranteed.
Patient, Friendly Help
The same patient, friendly technology assistance — with membership benefits.
Important: The Care Plan Does Not Make Everything Free
The membership covers only the benefits listed above. Your 3 included hours apply to eligible in-home help, out-of-home device work, and fixed packages (using the hour equivalents shown). Work beyond your remaining balance is $40/hour. Parts, materials, software, subscriptions, and third-party costs are billed separately. Unused hours do not roll over. Standard travel fees may still apply.
There is no $50 first-hour charge for Care Plan members.