Printers & Scanners
Why Won’t My Printer Connect to Wi-Fi?
A wireless printer needs to connect to your home Wi-Fi before computers and phones can normally communicate with it over the network.
What’s happening?
A wireless printer needs to connect to your home Wi-Fi before computers and phones can normally communicate with it over the network.
Common causes
- Incorrect Wi-Fi name
- Incorrect Wi-Fi password
- Printer is too far from the router
- Temporary connection problem
- Router or printer needs to be restarted
- Printer needs to be set up again
Things you can safely try
- Check the Wi-Fi network name shown on the printer.
- Make sure you are entering the correct Wi-Fi password.
- Restart the printer.
- If other devices are also having internet problems, restart the router.
- Move the printer closer to the router temporarily if possible.
- Follow the printer manufacturer's official setup instructions.
Stop here
Don't perform a factory reset or change advanced network settings unless you understand what those changes will do.
If you're unsure which Wi-Fi information the printer needs, stop and get help.
Still having trouble?
You don’t have to figure it out alone.
LoTyde Tech Assistance provides friendly, patient technology help for residents throughout Indiana County and surrounding communities.
If you’ve tried the basic troubleshooting steps and still need help, we’re here to help.
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