Why Can’t I Send Pictures From My Phone?
Your phone may be able to send normal text messages but have trouble sending pictures.
What’s happening?
Your phone may be able to send normal text messages but have trouble sending pictures.
Picture messages can depend on your internet connection, cellular service, messaging app, phone settings, and carrier.
Common causes
- Weak cellular or internet connection
- Messaging service problem
- Large picture file
- App problem
- Carrier issue
- Phone software issue
Things you can safely try
- Check your cellular or Wi-Fi connection.
- Try sending a normal text message.
Depending on your phone and messaging service, picture messages may use cellular service or an internet connection.
If regular messages also fail, there may be a larger connection problem.
- Try sending a smaller picture.
- Try sending a picture to a different person.
This can help determine whether the problem affects one conversation or your phone generally.
- Restart the phone.
- See whether you can receive a picture from someone else.
- Check whether your messaging app has an available update.
Stop here
Don't delete your message history just to try to fix the problem.
If important messages or pictures are stored on the phone, protect them before making major changes.
Still having trouble?
You don’t have to figure it out alone.
LoTyde Tech Assistance provides friendly, patient technology help for residents throughout Indiana County and surrounding communities.
If you’ve tried the basic troubleshooting steps and still need help, we’re here to help.
Get Technology Help