Why Does My Phone Keep Restarting?
Learn why a phone may restart unexpectedly and what safe checks you can try before getting professional help.
What’s happening?
A phone that repeatedly turns itself off and back on may have a software, app, battery, storage, heat, or hardware problem.
Common causes
- Software problem
- Problem with an app
- Very low storage
- Phone overheating
- Aging or damaged battery
- Hardware problem
Things you can safely try
- Notice when the restarting happens.
Does it happen during a particular app, while charging, or at random?
- If the phone is connected to a charger, see whether the problem continues when it is not charging.
- Restart the phone normally if you can.
- Check available storage.
A nearly full phone can cause problems.
- Install available phone software updates.
- Think about apps installed or updated shortly before the problem began.
- If the phone is hot, let it cool down before continuing to use it.
Stop here
If the phone becomes extremely hot, the battery appears swollen, you smell something unusual, or the phone repeatedly restarts while charging, stop using it and get help.
Do not open or attempt to repair a damaged battery.
Still having trouble?
You don’t have to figure it out alone.
LoTyde Tech Assistance provides friendly, patient technology help for residents throughout Indiana County and surrounding communities.
If you’ve tried the basic troubleshooting steps and still need help, we’re here to help.
Get Technology Help