Why Won’t My Apps Update?
Learn what to check when apps on your phone or tablet refuse to update, stay stuck, or keep showing an update notification.
What’s happening?
Your phone or tablet may show that an app needs an update, but the update won't download or install.
Sometimes the problem affects one app. Other times, several apps won't update.
Common causes
- Weak or unavailable internet connection
- Not enough storage space
- A temporary problem with the App Store or Google Play
- An account problem
- The app needs a newer operating system
- The app itself is having a temporary problem
- The app is no longer compatible with your device
Things you can safely try
- Check your internet connection.
- Check your available storage.
A nearly full device may not have enough room for an update.
- Restart your phone or tablet.
- Open the official App Store or Google Play Store and try the update again.
- Make sure you're signed into the account normally used for your apps.
- Try updating one app at a time.
This can help identify whether the problem affects one app or several.
- Check whether your device has a pending operating system update.
Stop here
Don't download an "app updater" from a random website or follow an unexpected pop-up telling you to install software.
If an app repeatedly refuses to update, especially if it is an older app, it may no longer be compatible with your device.
Do not install an app from an unfamiliar website just because the normal app store is not working. If an app is critical, verify your account and billing information through the official store.
Still having trouble?
You don’t have to figure it out alone.
LoTyde Tech Assistance provides friendly, patient technology help for residents throughout Indiana County and surrounding communities.
If you’ve tried the basic troubleshooting steps and still need help, we’re here to help.
Get Technology Help