Someone Wants My Verification Code. What Should I Do?
A verification code is often used to prove that you are the person trying to sign into an account.
What’s happening?
A verification code is often used to prove that you are the person trying to sign into an account.
If someone unexpectedly asks you to give them that code, do not share it.
The person may be trying to use the code to access your account.
How these scams work
Scammers may:
- Pretend to be your bank
- Pretend to be a technology company
- Pretend to be a family member or friend
- Claim there is a problem with your account
- Say they accidentally sent the code to you
- Pressure you to read the code to them
What you should do
- Don't give the verification code to the person.
- Don't read the code aloud over the phone.
- Don't type the code into a website someone unexpectedly sent you.
- If you weren't trying to sign in, change your password using the official website or app if appropriate.
- Check your account for unfamiliar activity or devices.
A legitimate company may send you a verification code when you are signing in. That does not mean you should give the code to someone who contacts you unexpectedly.
Stop here
Never share a verification code simply because someone says they need it to "verify" you, "cancel" something, or "fix" your account.
If you already gave someone a verification code, act quickly to secure the affected account.
Still having trouble?
You don’t have to figure it out alone.
LoTyde Tech Assistance provides friendly, patient technology help for residents throughout Indiana County and surrounding communities.
If you’ve tried the basic troubleshooting steps and still need help, we’re here to help.
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